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From RTP and Asian handicap to GCash wallet steps and KYC checks, this glossary covers the language you run into across every part of the lobby — games, sports betting, account management, and payment routes. Whether you are sorting out a wagering condition or reading a live dealer table layout, the definitions here give you the clearest possible starting point.
If a definition leaves you with more questions — say, how a rollover condition applies to a specific information you see in your dashboard, or what a KYC document step actually requires — the support team can walk you through it. Every channel below connects to the same account and platform knowledge base, so the answer you receive is consistent regardless of how you reach out.
Open the chat widget from any lobby screen to reach an agent in real time. This is the fastest path for quick term or account questions while you are already browsing a game section.
Send a detailed question about a term, a condition, or a wallet step to the support address shown in your account settings. Useful for questions that need a written, step-by-step answer you can refer back to.
The Help Center, accessible after login, groups common glossary questions by category — wagering, payments, account verification. Check there first; many definitions appear with worked examples tied to your active features.
The moment you load Tongits Tournament or scan the 3x3 Basketball Betting markets, you are already reading a dense shorthand — odds formats, payout multipliers, volatility tags, wallet labels. A misread can send a session in the wrong direction.
Terms cluster around four practical areas of the lobby. Recognising which family a term belongs to tells you immediately where to look for the relevant screen or setting.
Terms like RTP, volatility, house edge, payline and bonus round appear on the game detail panel before you load a title. In slots from JDB, CQ9 or Habanero, the information tab is where the provider exposes these figures — we show them only where the studio supplies them.
Asian handicap, over/under, moneyline, and spread live in the sportsbook markets panel. When you open 3x3 Basketball Betting or any PBA fixture, each market label uses one of these odds formats — the format toggle is usually near the top of the markets column.
E-wallet, InstaPay, rollover, and withdrawal threshold sit inside your account wallet section. After a GCash or GrabPay top-up, the transaction record in your wallet history uses this language — 'pending', 'confirmed', 'withdrawable balance' — so recognising those terms prevents confusion when amounts move between states.
KYC, two-factor authentication, session limit, and account status are the terms you encounter during onboarding and in account settings. The verification steps and any active session controls are shown inside your profile page after login — no need to search elsewhere.
The six terms below come up across nearly every game category in the lobby — slots, live casino and table games alike. Each definition is written to match how the term actually behaves in a real session.
RTP is the percentage of all wagered amounts a game is mathematically designed to return over a very large number of rounds. A 96% RTP means 96 out of every 100 wagered units cycle back as winnings across all sessions combined — not per individual spin or hand. The figure is set by the game provider, not the platform.
House edge is the mathematical advantage built into a game that ensures the platform retains a small share of all wagers over time. It is the mirror of RTP carries a 4% house edge.
Volatility describes how a slot distributes its payouts. High-volatility slots pay less often but produce larger wins when they land. Low-volatility slots pay more frequently in smaller amounts. Game providers such as JDB and Pragmatic Play typically label volatility on the game's information panel inside the lobby.
A wager or turnover requirement is the number of times a credited amount must be played through before it becomes withdrawable. For example, a turnover of 10x on a credited amount of ₱100 means ₱1,000 in total bets must be placed. The current status appears in your account dashboard after login.
Jackpot is a slot's highest available prize tier, reached through a rare symbol combination or a dedicated bonus round trigger. Some jackpots are fixed at a set amount; others accumulate across rounds. The prize value and trigger condition are shown in the game's paytable — access it via the info icon before you start.
Live dealer refers to casino table games — baccarat, roulette, blackjack — streamed in real time with a human host at a physical table. Titles like Classic Baccarat Live let you place bets via your screen while the dealer handles physical cards and chips. The stream runs inside the live casino section of the lobby.
These terms appear most often in the sportsbook, wallet section and account settings. They come up less frequently than core game terms but carry real practical weight — misreading a rollover or a KYC step can delay a withdrawal.
Asian handicap removes the draw outcome from a match and assigns a goal or point advantage to the weaker side. A -1. 5 handicap on the favourite means they must win by two or more for the bet to pay. This format is common in PBA and NBA betting markets on the sportsbook.
Over/under is a market where you predict whether a combined score or count — total points, total corners, total rounds — will land above or below a figure set by the platform. It does not require picking a winner, only a total. Basketball fixtures often carry several over/under lines per game.
Rollover is the total bet volume required before a credited balance qualifies for withdrawal. It differs from a single-game turnover in that it may apply across a combination of bet types. Your active rollover progress and remaining amount are visible in the wallet section of your account dashboard.
An e-wallet is a digital payment account — GCash, GrabPay, Maya or InstaPay — linked to your gaming wallet for deposits and withdrawals. When you add funds through GCash, the transfer moves from your GCash balance to your platform wallet balance. Transaction records appear in your account wallet history.
KYC is the identity verification process required before a withdrawal can be processed. It typically involves submitting a government-issued ID and confirming personal details. The required documents and current verification status are shown on your profile page after login — availability depends on local law and eligible regions.
Session and account controls are settings in your account that let you manage how long you play or how much you move through your wallet in a period. These may include time reminders or activity summaries. The controls available to you are listed inside your account settings page after you log in.
Reading the volatility tag on a JDB slot before you load it is a practical decision, not just a vocabulary exercise. A high-volatility title like certain crash-style games means your session balance will move in bigger swings — useful to know before you set a session limit in your account settings.
Before loading a Habanero or CQ9 slot, check the volatility label on the game detail screen. High volatility means longer stretches without a significant return — factor that into how much you carry into the session.
After a credited amount lands in your wallet, the rollover counter in your account dashboard tracks progress toward the withdrawable threshold. Watch that figure rather than the raw wallet balance to avoid confusion on withdrawal day.
In 3x3 Basketball Betting, a handicap line appears alongside the moneyline. If you know handicap removes the draw and adjusts the starting score, you can compare both markets quickly and pick the one that matches your read of the fixture.
Complete your KYC steps — identity document upload, personal detail confirmation — before your first withdrawal request. Your profile page shows exactly which steps remain. A pending KYC step is the most common reason a withdrawal sits in review.
These questions are about how specific platform features work, not just what their names mean. They come up most often when you are mid-session or preparing a withdrawal.
Log in and open your account dashboard. The wallet section shows a rollover tracker — the total required, the amount already played through, and the remaining figure. It updates after each qualifying bet settles, so you always have a current reading without contacting support.
Open the game tile in the lobby and look for the information or paytable icon before you start the session. RTP and volatility are shown there only when the provider — JDB, Pragmatic Play, Spadegaming or others — supplies that data. If the figure is not shown, the provider has not published it.
A pending deposit means the GCash transfer has been initiated but is waiting for network confirmation. Once the payment network confirms the transaction, the status changes to confirmed and the amount moves into your active wallet balance. The wallet history tab in your account shows both states with timestamps.
The handicap adjusts the final score before the outcome is calculated. If you back a team at -1. 5, they need to win by at least two points for your bet to return a payout. The payout amount is calculated on the adjusted result using the odds shown at the time you placed the bet.
Yes. Session and activity controls are not locked after initial setup. Open your account settings page after login to review what is currently active and adjust the controls available in your region. Changes apply from the point you save them — current session behaviour is shown immediately in the settings screen.
KYC is a one-time verification linked to your account, not repeated per transaction. Once your identity documents are confirmed and your account status shows verified on your profile page, subsequent withdrawals move through the standard wallet process without requiring re-submission. Check your profile page for the current verification state.